Effective Date: April 2, 2024
Welcome to Intense Sillage. We operate under our parent company, Chanana's Smart Essentials Private Limited, based in Gurugram, Haryana. Your privacy is of utmost importance to us. This Privacy Policy document outlines the types of personal information that is received and collected by our website and how it is protected.
1. Information We Collect
We may collect personal information from you in a variety of ways, including when you visit our site, submit an order via our acquisition channels, or fill out a contact form.
Personal Data: Name, email address, phone number, shipping/billing address, and business details (for corporate gifting).
Log Files: Like many other websites, we make use of log files. This includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date/time stamps, referring/exit pages, and the number of clicks to analyze trends and administer the site safely.
2. How We Use Your Information
The information we collect may be used to:
Personalize your luxury experience on our website.
Process transactions securely for your orders.
Improve our customer service and support needs.
Send periodic emails regarding order tracking updates, special batch announcements, or new fragrance profile launches.
3. Cookies and Web Beacons
We use cookies to store information about visitors' preferences, to record user-specific information on which pages the user accesses or visits, and to customize or personalize our web page content based on visitors' browser types.
4. Third-Party Services
We utilize trusted third-party service providers (such as secure logistics partners, verified payment gateways, and analytics tools) to help us operate our business. These third parties have access to your personal information only to perform specific tasks on our behalf and are strictly obligated under contract not to disclose or use it for any other purpose.
5. Data Security
We implement rigorous administrative and technical security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal data.
6. Indian Regulatory Compliance & Data Principal Rights
This Privacy Policy is strictly compliant with the Information Technology Act, 2000, and the Digital Personal Data Protection (DPDP) Act of India. As a Data Principal, you hold the right to access, correct, update, or request the erasure of your personal data.
For any data tracking or erasure requests, please contact our designated Data Protection Officer at chananassmartessentials@gmail.com
