Experience the Art of Fine Fragrance | Discover the Signature Scent That Defines You
Whether you're exploring our exclusive fragrance collections, seeking a personalized perfume consultation, planning a custom creation, or looking for premium corporate gifting solutions, we're here to assist you.
One of our fragrance specialists will respond promptly to help you find the perfect solution.
Our Channels
✉️ Email Support: chananassmartessentials@gmail.com (Response Time: Within 12 - 24 Hours)
WhatsApp / Call: +91 93117 31665 | +91 99106 70999 | +91 89818 10187
(10:00 AM - 21:00 PM, Sun-Sat)
Registered Office: 209, Madan Puri Street No. 3, Gurugram – 122001, Haryana
Quick Assistance Guide
Order Tracking: Once dispatched, tracking links are shared via email/SMS. If your link is not updating, please message us with your Order ID.
Damaged or Leaking Parcels: In the rare event that your luxury bottle or roll-on arrives damaged, please email us a photo/video of the parcel within 24 hours of delivery so we can arrange a priority replacement.
Business & Bulk Orders: For corporate gifting, custom batches, or wholesale distribution queries, please mark your email subject line as "Business Inquiry".
Escalation Desk
If your query is not resolved within 48 business hours by our general support, or if you face any issues regarding payment refunds or delivery disputes, you can directly escalate the matter to our management desk at: chananassmartessentials@gmail.com
Hi! Thank you for choosing Intense Sillage. We hope you love your new fragrance. If you have a moment, we would love to hear your feedback! You can share your thoughts and rate us here:
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